Partnering for Success: How GruffyGoat’s Personalized Website Support Elevates Your Business

by GruffyGoat Team written on
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Imagine this: You’ve poured your heart into building a website that truly represents your business. It’s your digital storefront, the first impression most customers will have of your brand. Now, imagine entrusting its care to someone who sees it as just another task on their checklist. That doesn’t sound right, does it?

This is where GruffyGoat sets itself apart from the crowd. We didn’t start by offering web design/development or hosting and maintenance plans; we began with a commitment to personalized website support that embody true partnership. Our belief? Your success is our success.

A Closer Look at What Makes Us Different

  • Tailored Support Plans: Just like no two businesses are the same, no two support plans at GruffyGoat are identical. We listen, understand, and then craft a plan that aligns with your specific needs and goals.
  • Dedicated Team Attention: Forget about automated updates and impersonal service. Our team personally reviews each website, ensuring everything is optimized, secure, and performing at its best.

Partnership Beyond Service

GruffyGoat is built on the foundation of partnership. We don’t just work for you; we work with you. This collaborative approach has always been at the heart of what we do, ensuring we’re not just another service provider but a trusted ally on your digital journey.

  • Open Communication: We believe in keeping you in the loop at every step, ensuring you always know how your website is doing and what we’re doing to keep it at the top of its game.
  • A Commitment to Growth: Our goal is to see your website not just survive but thrive. We’re constantly looking for ways to improve and secure your online presence, so you can focus on growing your business.

The GruffyGoat Promise: Your Website, Our Mission

Choosing GruffyGoat means you’re not just getting a website maintenance service. You’re getting a partner who’s as invested in the success of your website as you are. Our comprehensive approach ensures your website receives the care it deserves, so it can continue to serve as a vibrant, effective representation of your business.

Beyond Maintenance: We see the bigger picture. It’s not just about keeping your site up and running; it’s about making sure it’s a step ahead, safe from threats, and aligned with your evolving business needs.

Support as Our Foundation: From day one, support has been the cornerstone of GruffyGoat. It’s what we were built on and what drives us forward, ensuring we provide the best possible service to every client.

Join the GruffyGoat Family

If you’re looking for a support team that goes beyond the call of duty—whether you’re on WordPress, Shopify, or another platform—we’d love to chat. With GruffyGoat, your website is in capable hands, freeing you up to focus on what you do best: growing your business.

Ready to elevate your online presence with a team that cares? Contact us to find out more about our support plans and how we can help make your website the best it can be. Let’s embark on this journey together!

Ready to Launch

by GruffyGoat Team written on
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It’s easy to get lost in the complexity of everything that goes into building a website, so before we jump in, we want to explain our process and exactly what we need and what we do to launch your site. But first, let’s start by defining some frequently used words that are involved in the process.

Glossary of Terms:

  • Domain Name: this is your website address or URL. (i.e. Think of it as your home address on the web.
  • Domain Registrar: this is where you purchased your domain name. There are hundreds of domain registrars out there, but the most common ones are, or
  • Hosting Provider: hosting is what allows your website to live on the web. Hosting is like your landlord — it’s who you pay monthly or yearly to keep your site online.
  • Email Provider: like hosting, but for your email. It’s where you go to login and access your email messages. The most common providers are Google/GSuite, or free email through your hosting provider.
  • DNS Records: DNS records control where all the traffic goes to and from your domain. Think of DNS like a traffic cop, directing everyone where they need to go. Similarly, DNS records tell all inbound & outbound traffic where to go.
    Now that we understand what each of these things are, let’s get into our process!

Step 1: Figuring out your Setup

The first thing we need to know is 1) Do you have a custom email account (i.e. and if yes, 2) where is your email currently hosted? If you don’t have a custom address or you use a 3rd party like Google/GSuite or Outlook — great! That simplifies the process. However, if you have free email from your current hosting provider, you’ll need to decide how you wish to proceed. You typically have 3 options:

  • Move your email accounts to a reliable 3rd party provider — we can help point you in the right direction.
  • Contact your host to see if they offer email-only services or what the cheapest way is to continue receiving email services through them.
  • Leave everything as-is and continue paying the hosting fee in order to continue using your current email services.

Once we’ve determined how your email is setup, we can then determine where we need to make changes to your DNS records. We always prefer to eliminate unnecessary systems and steps from the process when we can. This streamlines the process and also saves you money in the long run.

Step 2: Collecting your Logins

If you’re an expert or familiar with making changes to your DNS records, then we’re happy to provide instructions so you can make the changes on your own. Otherwise, we’re happy to handle it for you! We’ll need the following logins to get started:

  • Hosting Provider Login
  • Domain Registrar Login

See glossary list above if you’re not 100% sure what these are.

Step 3: Launch Day!

Once all revisions are approved and you’re ready to launch, we’ll select a day and time that works best for you to launch the site. There’s a lot that goes into launching a site, but here’s a quick overview of the work we do behind the scenes:

  • Change DNS records to point your website traffic to our servers.
  • Order & install SSL certificate — this is what makes your site secure with the padlock icon in the address bar and https vs. http.
  • Ensure that all site links are changed from the temporary development link to the live URL and fix all insecure content warnings due to SSL implementation.
  • Setup redirects (if requested) to point any old URL’s to the new site.
  • Optimize images to ensure all our sized appropriately to load quickly on all devices.
  • Implement Google Analytics & Google Search Console — used to record your site traffic and activity of your website visitors.
  • Install required plugins used to monitor your site’s security, traffic & updates (ManageWP, Yoast).
  • Setup and configure monthly reports — a monthly report you will receive on the 1st of each month that shows your uptime and work we did throughout the month.

Once our work is complete, we’ll send a quick recap email letting you know your site is launched and what next steps are, including how to contact our support team. We’ll also provide a walkthrough video that will show you how to make basic edits to your site. If you signed up for SEO services, we’ll provide you with a timeframe of when you can expect completion of that work alongside the SEO Analysis Report.

This all may sound like a lot of work — and it is — but not for you! The most important thing we need from you are the logins to your domain and/or hosting providers if we are performing the changes to your DNS records. Once we have that, we’ll handle the rest. But we’ve outlined all of our launch steps here so that you know what to expect and what we will be doing to ensure your new site is launched as quickly and seamlessly as possible.