What’s included?

Our Ongoing Support explained.

Ongoing Support is something you’ll likely not find offered anywhere else. Why? Because most designers and developers don’t enjoy the day-to-day maintenance of your website. That’s not how we roll and this is what sets us apart from all the rest.

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Wordpress Website Support & Maintenance

In Scope:

  • Basic design changes (i.e. modifying colors, editing sliders & images for the website)
  • Basic content changes (i.e. help with editing posts/pages)
  • Adding media, such as photos or videos you own or have access to
  • Basic support for The Events Calendar & Gravity Forms ($200 value)
  • Social media integration (i.e. Facebook, Instagram, Twitter, etc.)
  • PayPal payment gateway & USPS, UPS and FedEx shipping integration (E-Commerce Package only)
  • WordPress and software maintenance and upgrades
  • Website security monitoring & protection
  • Image optimization

Out of Scope:

  • Adding or styling new pages, content creation, copywriting
  • Stock photography (must be purchased separately due to licensing)
  • Logo design, product design and other design projects
  • Adding new plugins, software or functionality not already included
  • Site speed, Page speed, and SEO optimization (helping you achieve a specific score or ranking)
  • Editing media such as audio, video or Powerpoint presentations
  • Managing your inventory (we will teach you how to do this!)
  • Integration & Marketing Automation (i.e. setting up a link between your shopping cart and CRM)

If you have an out of scope need, reach out to us! We can give you a quote for additional work.

have questions?

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